Yes! All products are official and 100% authentic . They are purchased from our certified suppliers . Our team always verifies the product's origin before shipping.

It takes between 2 and 5 working days to prepare and ship the package.

Delivery takes between 8 and 10 business days. Japan Post takes 10 business days.

The times indicated are an average ; it is possible that it may take a few days less or more, depending on the efficiency of the postal services and the time of year (New Year, Black Friday, Christmas, etc.).

We can ship our packages WORLDWIDE!

After you place your order, we prepare and ship it within 2 to 5 business days. Once shipped, you will receive your tracking number. Here's how it works:

Once you receive the email with your tracking number, it means your package is on its way to France. We need to wait until it arrives in France and is handed over to Mondial Relay for your tracking number to be activated. On average, activation takes 6 business days from the moment you receive the email. This is the time needed to process the various import taxes for you!

Japan Post:

You can track your parcel on the official website of your country's National Post Office.

Yes, the packages are protected with reinforced cardboard and bubble wrap. No worries!

You can contact us on social media (Instagram, Facebook and Twitter), as well as via the chat in the bottom right corner, or directly by email at: raijinstore.japan@gmail.com